Privacy Policy

Last updated: July 20, 2026

This Privacy Policy explains how DreamHome Appliance Group handles information when you use our website.

1. About This Policy

DreamHome Appliance Group ("DreamHome Appliance Group", "we", "us", or "our"), operates the website at mydreamappliances.com (the "Site"). This Privacy Policy describes the information we collect through the Site, how we use and share it, and the choices you have. It applies to the Site only. It does not apply to any separate storefront or third-party website you may reach through a link, each of which has its own privacy practices.

The Site is an informational and marketing resource. We do not take orders, payments, or account registrations on the Site.

2. Information We Collect

We collect the following categories of information.

2.1 Information you give us

When you submit an inquiry or contact form, we collect the information you provide, such as your name, email address, phone number, and the content of your message. If you call a phone number shown on the Site, we collect your phone number and information about the call as described below.

2.2 Information collected automatically

When you visit the Site, we and our service providers automatically collect certain technical information, such as your device and browser type, IP address, pages viewed, links clicked, referring pages, and the dates and times of your visits. We collect this through cookies and similar technologies, which are described in our Cookie Policy.

2.3 Call information

Calls you make to numbers shown on the Site may be routed and measured through a call-tracking service. Through that service we may collect your phone number, the date, time, and duration of the call, and related information.

2.4 Sources

We collect information directly from you, automatically through your use of the Site, and from the service providers described in Section 4.

3. How and Why We Use Information

We use the information we collect to:

1. Respond to your inquiries and requests and follow up with you.
2. Operate, maintain, and improve the Site.
3. Understand how visitors use the Site through analytics.
4. Measure and improve the performance of our marketing.
5. Keep the Site secure and prevent misuse.
6. Comply with our legal obligations and enforce our Terms of Use.

4. How We Share Information

We do not sell your personal information in the ordinary sense of exchanging it for money. We share information only as described here.

4.1 Service providers

We share information with companies that perform services for us, such as website hosting, analytics (for example, Google Analytics 4), call tracking, and customer relationship management. These providers may use the information only to perform services for us and are required to protect it.

4.2 Legal and safety

We may disclose information when we reasonably believe it is required by law, legal process, or a government request, or when needed to protect the rights, safety, or property of DreamHome Appliance Group, our visitors, or others.

4.3 Business transfers

If our business or its assets are acquired or reorganized, information may be transferred as part of that transaction, subject to this Policy.

Please note that using cookies and similar technologies for analytics and advertising may involve disclosures that certain privacy laws treat as "sharing". See Section 7 and our Cookie Policy for the choices available to you.

5. Cookies and Similar Technologies

The Site uses cookies and similar technologies for functionality, analytics, and measurement. Our Cookie Policy explains what these are, the categories we use, and how you can control them.

6. Data Retention

We keep personal information for as long as needed for the purposes described in this Policy, including to respond to your inquiry, to maintain business records, and to meet legal, tax, or accounting requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Your California Privacy Rights

This section describes rights that California law provides to California residents and the choices we offer.

Whether the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the "CCPA"), applies to a given business depends on statutory thresholds. Regardless of whether we meet those thresholds, we offer California residents the choices below as a matter of good practice.

Subject to the CCPA and its exceptions, California residents may have the right to:

1. Know and access the categories and specific pieces of personal information we have collected about them, the sources, the purposes, and the categories of third parties with whom we share it.
2. Delete personal information we have collected, subject to exceptions.
3. Correct inaccurate personal information we maintain about them.
4. Opt out of the selling or sharing of personal information. As explained in Section 4, we do not sell personal information for money. To the extent our use of analytics or advertising technologies is treated as "sharing" for cross-context behavioral advertising, you may opt out as described below.
5. Limit the use and disclosure of sensitive personal information. We do not use sensitive personal information for purposes that would trigger this right beyond what is needed to provide the services you request.
6. Not receive discriminatory treatment for exercising any of these rights.

7.1 Opt-out preference signals and Global Privacy Control

We honor recognized browser opt-out preference signals, including the Global Privacy Control (GPC), where required. When we detect such a signal, we treat it as a request to opt out of "sharing" for the browser from which it is sent.

7.2 How to exercise your rights

To make a request, contact us using the details in Section 12. We will verify your request as required by law before acting on it. You may use an authorized agent to submit a request on your behalf, subject to verification.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

The Site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child under 16 has provided us information, please contact us and we will take reasonable steps to delete it. We do not knowingly sell or share the personal information of consumers under 16 years of age.

10. Links to Other Sites

The Site links to third-party websites, including manufacturer sites and a separate storefront. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "last updated" date above. Please review this page periodically.

12. How to Contact Us

For privacy questions or to exercise a right, contact us at:

DreamHome Appliance Group
900 Sunrise Ave Suite B, Roseville, CA 95661
(916) 900-0107